Privacy Policy
Last Updated: February 2, 2026
At Loocio, we prioritize the trust of our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our fitness gear, or interact with our services.
1. Information We Collect
We collect data to provide you with the best possible service. This includes:
- Personal Identification: Your name, email address, phone number, and billing/shipping addresses provided during purchases or account registration.
- Usage & Technical Data: We automatically collect data such as IP addresses, browser types, device information, and navigation behavior on our site to monitor performance.
- Payment Information: We securely process payments through trusted third-party providers (e.g., Stripe, PayPal). Loocio does not store your full credit card details on our servers.
- Cookies: We utilize cookies and similar tracking technologies to analyze site traffic, remember your preferences, and improve your user experience.
2. How We Use Your Information
Your data allows us to enhance your experience in the following ways:
- Order Fulfillment: To process, package, and ship your fitness equipment efficiently.
- Support & Communication: To respond to your inquiries, provide order updates, and assist with any technical issues regarding your gear.
- Service Improvement: To analyze website metrics, fix technical glitches, and optimize our platform for mobile and desktop users.
- Marketing: With your consent, to send you updates on new product launches, training guides, and exclusive offers.
3. Data Protection & Security
- Security Measures: We use industry-standard encryption (SSL/TLS) to secure your information during transmission.
- Data Sharing: We do not sell, rent, or trade your personal information to third parties. We share data only with necessary service providers (such as shipping carriers or payment processors) to complete your order or where required by law.
4. Your Rights
You are in control of your data. You may at any time:
- Access or Update: Request a copy of your personal data or correct inaccuracies.
- Deletion: Request the deletion of your personal account and associated data, provided it is not required for legal or tax record-keeping.
- Opt-Out: You may unsubscribe from our marketing emails at any time by clicking the “Unsubscribe” link at the bottom of our emails.
5. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age.
6. Updates to This Policy
We may revise this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be effective immediately upon posting on this page, and the “Last Updated” date will be refreshed accordingly.
7. Contact Us
For any questions regarding your data or to exercise your privacy rights, please reach out to our team:
Email: contact@loocio.co
Office Address: Loocio 2615 Grissom Dr, Berry Hill, TN 37204, USA
