FAQs
Frequently Asked Questions
Find answers to common questions about our products and services.
General Inquiries
We process all orders within 24 hours, ensuring your fitness gear arrives quickly.
Absolutely. Our equipment is designed for scalable resistance, perfect for all skill levels.
We offer a 1-year performance guarantee against manufacturing defects.
Wipe down with a damp cloth and mild soap. Avoid harsh chemicals.
Yes, digital training guides are available on our resources page.
You will receive an email with tracking details within 24 hours of dispatch.
Contact our support team with photos, and we will arrange a priority replacement.
We currently operate within the United States. International B2B inquiries should contact our B2B team.
Reach out to us anytime at contact@loocio.co.
Orders can be cancelled if contacted within 2 hours of placement.
Wholesale & B2B
Our MOQ for wholesale partners is $799 USD.
Submit your application at our Wholesale Application Page.
